Troubleshooting
A practical launch checklist
Check the whole experience before inviting customers.
1. As the creator
Save, reload and confirm edits persist. Check scoring and page grouping. Publish and verify the public link. Keep a copy of your intended result settings.
2. As a visitor
Test desktop and mobile, required fields, Back navigation, all important branches, lead capture, final action and the embed. Use synthetic answers and your own test contact.
3. As the owner
Verify the response and contact are saved, reports update, and configured result emails and PDFs work. Test each integration in its destination. Note reproducible steps and expected versus actual behavior for any issue.